Consolidate Gains and Implement More Change
Momentum is everything build on the incremental wins/losses and keep moving forward. Be careful of change fatigue.
Change is a bit like a family holiday. If the car has had all its services it’s less likely to breakdown or runs out of petrol but even a new car breaks down on the side of roads. Its sometimes like a change process that either hits some expected or unexpected challenges. The question is, what can you do?, who needs to be involved?, how do we keep the momentum and meet the milestones?
Situations like this happen for a number of reasons, the main ones poor execution, communication, accountability and capability.Step 7 builds on the previous step generate the short term wins, which will provide evidence for progress to the team and the detractors. Its really about moving forward. Keep the change momentum happening, don’t let there be cessation otherwise the resistors will creep in.
What will become obvious is the interdependencies and further the protection of those interdependencies between each of the departments/divisions. Use a “decision frame” to ensure you have the correct strategic solution and more over collaborate and let the team know the “why” of decisions.
Resistance to change may go underground(which is dangerous because people tend to blind side or sabotage the change) because of the continuing involvement of senior leadership, but it generally never completely disappears. It is ready to surface if an opportunity arises. For this reason, successfully consolidating gains and implementing more change is a powerful strategy to counter irrational and political resistance. It is hard to argue against continuing success!